Miller Chiropractic Wellness Center – Privacy Policy
Last Updated: December 2025

Miller Chiropractic Wellness Center (“Miller Chiropractic,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and online forms, how we use it, and the choices you have.

By using our website, filling out an online form, subscribing to messages, or otherwise interacting with our online services, you agree to this Privacy Policy.

Important: This Policy covers our website and online communications. Our in‑office Notice of Privacy Practices explains how we use and protect your health information in accordance with HIPAA and other laws.

1. Who We Are

Miller Chiropractic Wellness Center is a chiropractic clinic located in Pleasantville, New Jersey. We provide chiropractic care and related wellness services, including consultations, examinations, Shockwave therapy, digital foot scans, orthotics, and other supportive services.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly

- Contact details (name, phone number, email address)

- Basic information about your symptoms or areas of pain submitted through online forms

- Appointment requests and scheduling details

- Messages you send via contact forms, email, or text

- Insurance information you choose to provide via secure intake forms (when applicable)

Payment Information

- Online payments, when used, are processed through third‑party, PCI‑compliant processors. We do not store full credit card numbers on our website.

Automatically Collected Information

When you visit our website, we may automatically collect:
- Device and browser information (IP address, browser type, operating system)

- Usage data (pages viewed, time spent on site, referring URLs) via cookies and analytics tools (e.g., Google Analytics)

We do not knowingly collect information from children under 13 through the website.

3. How We Use Your Information

We use the information we collect to:

- Respond to appointment requests and inquiries

- Schedule and confirm visits

- Send appointment reminders and basic follow‑up messages (by phone, email, or text)

- Provide information about services, promotions, or educational content (you may opt out of marketing at any time)

- Improve our website and online services

- Maintain security and comply with legal or regulatory obligations

We do not sell your personal information.

4. Sharing of Information

We may share your information with:

- Service providers/vendors who help us operate our practice and website, such as:

- Practice management and scheduling platforms (e.g., ReviewWave/Aloha)

- Communication and CRM tools (e.g., Go High Level)

- Payment processors

- Email and SMS service providers

- Legal or regulatory authorities when required by law, court order, subpoena, or to protect our rights, safety, or property

- Business transfers, if our practice is merged, sold, or reorganized, in which case your information may transfer as part of that transaction

We limit disclosures to what is reasonably necessary for those parties to perform their functions.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

- Understand how visitors use the site

- Remember certain preferences

- Improve performance and user experience

You can usually control cookies through your browser settings. If you disable cookies, some features of the site may not function properly.

6. Text Messaging & Email

When you provide your phone number or email address and consent to receive communications, we may send:

- Appointment confirmations and reminders

- Follow‑up messages related to your visit or requested services

- Occasional updates about services or special offers

You can opt out of marketing texts at any time by replying STOP to a text message. You can opt out of marketing emails by clicking “unsubscribe” in any email. Even if you opt out of marketing, we may still send important non‑marketing messages (e.g., appointment reminders or information about your care).

7. Your Choices & Rights

Depending on your location and applicable law, you may have the right to:

- Request access to the personal information we hold about you

- Ask us to correct or update inaccurate information

- Request deletion of certain information (subject to record‑keeping and legal requirements)

- Opt out of marketing communications

For health information used in your care, additional rights may apply under HIPAA and are described in our in‑office Notice of Privacy Practices.

To exercise your rights or update your information, contact us using the details below. We may need to verify your identity before processing certain requests.

8. Data Security

We use reasonable physical, technical, and administrative safeguards to help protect your information. However, no system can be guaranteed 100% secure. Please avoid sending highly sensitive personal or medical details via unencrypted email or text.

9. Data Retention

We retain information for as long as necessary to:

- Provide services and manage our relationship with you

- Comply with legal and regulatory obligations

- Maintain appropriate business and medical records

Medical records are retained in accordance with applicable healthcare laws and professional standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the latest revision. Changes take effect when posted. Your continued use of the website after changes means you accept the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Miller Chiropractic Wellness Center
22 South Main Street
Pleasantville, NJ 08232
Phone: (609) 383‑9121
Email: [email protected]